Frequently Asked Questions

You can get a free quote by calling us at 205-281-0940, filling out our online quote form, or emailing us at [email protected]. We typically respond within 24 hours and can schedule a site visit within 24-48 hours.

Yes! All estimates are completely free with no obligation. We provide detailed written estimates that include materials, labor, timeline, and warranty information.

We serve all of Alabama, with primary focus on Birmingham, Montgomery, Mobile, Huntsville, and surrounding areas. Contact us to confirm service availability in your specific location.

Timeline depends on project scope and our current schedule. Emergency repairs can often start within 24 hours, while larger projects typically begin within 1-2 weeks after contract signing.

We handle everything from small repairs to complete property rehabs. Our services include drywall, painting, flooring, plumbing, electrical, roofing, landscaping, and full renovation projects for both residential and commercial properties.

Absolutely! We specialize in investor services including flip projects, rental property renovations, and portfolio management. We understand investor timelines and budget requirements.

Pricing is based on materials, labor, project complexity, and timeline. We provide transparent, itemized estimates with no hidden fees. Our goal is to deliver maximum value within your budget.

We accept project deposits and milestone payments structured in the signed contract — so you're not paying for the whole project up front. We don't offer in-house financing, but for larger rehabs we can introduce you to local lenders and home-equity partners we've worked with before.

Yes, we are fully licensed general contractors in Alabama and carry comprehensive liability insurance and workers' compensation. We can provide certificates of insurance upon request.

Yes — every project carries a 1-year workmanship warranty from Proctor Building Co., plus the manufacturer warranties that come with the materials we install. Specific warranty terms for your project are itemized in the written estimate and contract.

Customer satisfaction is our top priority. We back our workmanship with a 1-year warranty and we work with you to resolve concerns — most issues are caught and addressed during our thorough final walkthrough before sign-off.

Yes — we pull every permit your project requires before work begins and schedule all inspections. Permit fees are line-itemed in your estimate so there are no surprises, and the permits we pull are part of public record (you can look ours up by license #24914).

We provide daily updates via text/email, photo documentation of progress, and direct access to your project manager. You'll always know what's happening with your project.

Weather delays are communicated immediately, and we adjust schedules accordingly. We work with you to minimize disruptions and keep projects on track despite weather challenges.

Yes, changes can be made, but we require written approval for any scope or cost modifications. We'll provide updated timelines and costs before proceeding with changes.

Absolutely! Complete cleanup is included in every project. We leave your property clean and ready to enjoy, removing all debris and materials.